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FAQ

How can I engage the inverter’s power management functions?

All of our inverters have some basic power management functions by default since they’re usually required by local power grid regulations.

You can increase the power management function with one of our data loggers. After the installation of a data logger, you can log in to our app, our web server, or our cloud service to set the active/reactive power value, the fixed power factor, or the reactive power curve to control power.

It is possible to send instructions to the inverter and control the power output in real time using a third-party control device like a radio ripple control receiver (RRCR) or a demand response enabling device (DRED) connected to AiComm.

For more details, please refer to the user manual for your specific inverter, or contact your local technical support team for guidance.

Can I install an AiComm in an outdoor environment?

Yes, you can. However, because of outdoor weather conditions, an AiComm must be installed within an IP65-rated enclosure.

How do I connect my inverter to the AISWEI Cloud app?

You can find the installation manual for the AISWEI Cloud here.

How do I install the AISWEI Cloud app?

The AISWEI Cloud app is available for both the iOS and Android platforms. You can download the app for your platform from either the App Store or Google Play.

Where can I find inverter installation instructions?

Detailed installation instructions for each of our inverters can be found on each product page. You can also find installation instructions in the Downloads section of the Installer Area on our website.

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