How do I connect my inverter to the AISWEI Cloud app?

You can find the installation manual for the AISWEI Cloud here .

How do I install the AISWEI Cloud app?

The AISWEI Cloud app is available for both the iOS and Android platforms. You can download the app for your platform from either the App Store or Google Play.

Does AISWEI produce hybrid inverters?

Absolutely! We manufacture efficient, reliable, and user-friendly single and three-phase hybrid inverters tailored for solar installations in residential, commercial, and industrial settings. Explore our full product catalogue here.

Are AISWEI inverters protected from high-voltage surges?

Surge protection is a common consideration in inverter design to safeguard the equipment from voltage spikes and surges. Specific details about the surge protection features of AISWEI inverters would depend on the specific model and product specifications. It’s recommended to refer to the product documentation and user manual or contact AISWEI directly for accurate and detailed information about the surge protection capabilities of their inverters.

How can I engage the inverter’s power management functions?

All of our inverters have some basic power management functions by default since they’re usually required by local power grid regulations.

You can increase the power management function with one of our data loggers. After the installation of a data logger, you can log in to our app, our web server, or our cloud service to set the active/reactive power value, the fixed power factor, or the reactive power curve to control power.

It is possible to send instructions to the inverter and control the power output in real time using a third-party control device like a radio ripple control receiver (RRCR) or a demand response enabling device (DRED) connected to AiComm.

For more details, please refer to the user manual for your specific inverter, or contact your local technical support team for guidance.

Can I install an AiComm in an outdoor environment?

Yes, you can. However, because of outdoor weather conditions, an AiComm must be installed within an IP65-rated enclosure.

How do I connect my inverter to the AISWEI Cloud app?

You can find the installation manual for the AISWEI Cloud here.

How do I install the AISWEI Cloud app?

The AISWEI Cloud app is available for both the iOS and Android platforms. You can download the app for your platform from either the App Store or Google Play.

Where can I find inverter installation instructions?

Detailed installation instructions for each of our inverters can be found on each product page. You can also find installation instructions in the Downloads section of the Installer Area on our website.

How do AISWEI inverters perform in high ambient temperatures?

AISWEI inverters handle high ambient temperatures very well. They will automatically decrease power output to protect themselves from overheating. Our detailed installation and operating instructions provide specific power reduction curves for each inverter model.

Do AISWEI inverters have a zero export control solution?

Yes, they do. All of our inverters are capable of zero export once the function is set up in our convenient mobile app. You can access the export control solution via the smart meter, located directly on the inverter once you have enabled the function in the app.

For more details, please refer to our user manuals or contact our service department for support.
 

Can the PV array connected to a AISWEI inverter be oversized?

Yes, it can. The PV array can typically be oversized by 150% depending on location and site irradiation levels. But note that excessive PV array oversizing can result in wasted money and a negative impact on the reliability of the inverter. If you have questions about oversizing a PV array, please contact your local AISWEI office.

Can I use thin-film modules for AISWEI inverters?

AISWEI inverters can be used with thin-film solar panels, but this would be a pretty rare setup. Thin-film solar panels are usually better suited for portable devices. AISWEI inverters are stationary and are designed for traditional PV arrays in residential, commercial, and industrial situations.

However, some thin-film panels on the market do not have to be adhered to a surface and in these cases, a AISWEI inverter will operate correctly.

Can AISWEI inverters be used in off-grid systems with a diesel generator?

No, they cannot. AISWEI inverters are designed to be on-grid inverters. The AC side of the inverter should be connected to the utility grid at all times. There are no settings to allow the inverter to operate in an “off-the-grid” or “island” mode. AISWEI cannot guarantee correct operation in off-grid applications and will not warranty any damages caused to the inverter(s) or the PV plant caused by off-grid use.

Are AISWEI inverters isolated or non-isolated?

AISWEI produces only non-isolated (transformerless) inverters. The transformerless inverter is the most common in the residential and commercial market because it usually has the highest efficiency, lowest cost, smallest size and lightest weight compared to isolated (transformer) inverters.

Are AISWEI inverters equipped with a DC Switch?

Yes, all AISWEI inverters are equipped with a DC switch for smooth and uninterrupted power distribution.

How do I choose the right size inverter?

In the simplest of terms, you’ll want to match your inverter to the wattage of your PV array. For example, if you have a 3000-watt PV array, you’ll need a 3000-watt inverter at a minimum. You’ll also need to consider things like the rating of your PV array, the maximum size of the installation, and even your geographical location. But don’t worry, it’s not as complicated as it seems.

Contact our technical support team for help determining which AISWEI inverter is the best match for you.